Fees & Refund Policy

Last updated: 18 April 2026 · Finance Office, TSMHS

1. Fee Structure

TSMHS programmes are fee-paying. Fees are charged on a per-semester basis and cover the following components:

• Tuition fee — academic instruction, class materials, and tutorial support
• Registration fee — charged once at the start of each academic year (non-refundable)
• Examination fee — covers national/awarding body examination registration
• Clinical attachment fee — placement coordination and supervision at partner hospitals
• Student ID and administration fee — one-time at enrolment
• Library and resource fee — access to physical and digital learning resources

Specific amounts for each programme are communicated via the fee schedule. To request the current fee schedule, register for a free account and use the Request Fee Schedule feature.

2. Payment Schedule & Deadlines

• Fees must be paid in full, or a minimum of 60% paid, before the semester commencement date
• The remaining balance must be cleared by the midpoint of the semester
• Students with outstanding balances beyond the midpoint may be barred from examinations
• Payment confirmation (receipt) must be presented to the finance office within 3 working days of payment

3. Accepted Payment Methods

• M-Pesa Paybill — Business Number 400200, Account: your registration number
• Bank transfer — details available from the finance office
• Cash — at the campus finance desk only (do not pay cash to any individual)
• HELB disbursement — credited directly upon confirmation from HELB

4. HELB (Higher Education Loans Board)

TSMHS is a HELB-registered institution. Students who qualify may apply for HELB loans to fund their studies.

• HELB applications are made directly at www.helb.co.ke
• Students are responsible for ensuring HELB disbursements are applied to their fee account
• HELB funding does not guarantee clearance of the full fee — students are responsible for any balance
• TSMHS will provide HELB confirmation letters and any documentation required for loan processing

5. Payment Plans

Students facing financial hardship may apply for an approved payment plan. To apply:

• Submit a written request to the finance office before the semester start date
• Payment plans are granted at the discretion of the Finance Manager
• Approved plans must be honoured — defaulting may result in suspension
• Payment plans do not waive any portion of the fees owed

6. Refund Policy

Refunds are processed only where a student formally withdraws from their programme in writing. The refund amount depends on the timing of withdrawal:

Non-Refundable Fees

• Registration / enrolment fee
• Student ID and administration fee
• Examination fees (once submitted to the examining body)
• Clinical attachment fees (once placement has commenced)

7. Withdrawal Procedure

To initiate a withdrawal and refund:

• Submit a formal withdrawal letter to the Head of Department and copy the Finance Office
• Clear any outstanding balances owed to the institution
• Return all TSMHS property (library books, ID, uniforms where applicable)
• Approved refunds are processed within 30 working days of formal withdrawal confirmation
• Refunds are returned via the same payment method used, or to a verified bank account

8. Fee Appeals

Students who believe a fee has been charged in error may appeal in writing to the Finance Manager within 14 days of the charge. Appeals must include supporting documentation. Decisions on fee appeals are final.

9. Deferral of Studies

Students who defer their studies with written approval before the semester commences may carry their fees forward to the next intake. Deferral after semester commencement is subject to the refund schedule above.